Privacy Policy

At Maestro & Mini, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.

1. Information We Collect

We collect information to provide you with the best shopping experience possible. This may include:

Personal Information:

  • Name, email address, phone number, and shipping/billing address when you place an order
  • Payment information (processed securely through our payment providers)
  • Account credentials if you create an account

Non-Personal Information:

  • Browser type, device information, and IP address
  • Cookies and tracking data to improve website functionality and user experience
  • Shopping behavior and preferences to personalize your experience

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your purchase, shipping updates, and customer support
  • Send promotional emails and special offers (you can opt out at any time)
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information with:

Service Providers:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions
  • Shipping carriers to deliver your orders
  • Email marketing platforms to send communications (e.g., Klaviyo, Mailchimp)
  • Analytics tools (e.g., Google Analytics, Facebook Pixel) to understand website performance

Legal Obligations:

  • We may disclose information if required by law, court order, or to protect our rights and safety

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and shopping cart items
  • Analyze website traffic and user behavior
  • Deliver personalized advertising

You can manage or disable cookies through your browser settings, though some website features may not function properly without them.

5. Data Security

We take the security of your information seriously and implement industry-standard measures to protect it, including:

  • Secure Socket Layer (SSL) encryption for all transactions
  • Secure storage of personal data
  • Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request that we delete your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing emails at any time
  • Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us at [your email address].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Users

If you are accessing our website from outside [Your Country], please note that your information may be transferred to and processed in [Your Country], where data protection laws may differ from those in your jurisdiction. By using our website, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us either by contact form or via email: maestroandmini@gmail.com